Custom software and mobile apps
Web platforms, internal portals and iPhone and Android apps with their own admin panel. No templates, no lock-in.
Innovation and development
Software built around how you actually work.
We build web platforms, mobile apps and AI agents for companies that want to serve better and sell more. No templates, no replacing your systems, no vendor lock-in.
Our own products
Orders today
128
Average order
$74
Conversion
4.2%
Last 7 days
14+
years building software
100+
projects delivered
2
AI products of our own in production
Custom software
Platforms, apps and stores built from scratch.
E-commerce
Online stores with local and international payments, membership clubs, and migrations that keep your rankings.
Automation and integrations
We connect billing, inventory, sales and messaging so information moves on its own, on time.
WhatsApp text agent
Your WhatsApp answers around the clock, with your catalog and your prices.
The agent talks like someone on your team: it answers questions, quotes with current prices, builds the order, and knows when to stop pushing and escalate the conversation to a person.
What it does
- Answers with your catalog, inventory and current pricing
- Builds orders with totals and spots buying intent
- Works 24/7 and escalates to a person when needed
- One dashboard for every conversation, with one-click takeover
- Instagram and Messenger
Runs on the WhatsApp Business API with verified numbers. The number, the account and the history stay in your name.
- A
- C
- L
Do you have style 4420 in a medium?
We do — 6 left. It's $24 with free shipping. Want me to hold one for you?
Yes, and add two pairs of socks.
Done. Your total is $30. I'm passing you to Laura to confirm payment.
Agent handling
Take over
Voice agent
An agent that picks up the phone and solves it — no phone tree.
Natural voice conversation, no menus. It understands what the caller needs, checks your systems, and leaves the result where you can review it.
Call in progress
00:31
Voice agent · Innprende
Live transcript
Of course. I have Tuesday at 10 a.m. or Wednesday at 3 p.m. Which works better for you?
Use cases
Booking and scheduling
Books, reschedules and cancels against your calendar, then confirms by message.
Surveys and satisfaction
Calls after the service, asks the questions and hands you clean results.
Confirmations and reminders
Confirms appointments, orders and deliveries, and reports answers back to your team.
First-line support
Handles the repetitive calls and transfers the ones that need a person.
How it connects
It plugs into what you already have. No system replacement.
The agent doesn't live apart from your operation: it reads from and writes to the tools your team uses every day.
1
Channels
- WhatsApp Business API
- Inbound and outbound voice calls
- Chat on your website
- Instagram and Messenger
2
The agent
- Knowledge of your business and your policies
- Catalog, inventory and live pricing
- Rules for when to escalate to a person
- Memory of the conversation and the customer
3
Your systems
- CRM and customer database
- Inventory, ERP or billing
- Payment gateway
- Calendar and scheduling
- Email and spreadsheets
4
Your dashboard
- Every chat and call in one place
- One-click handoff to a human
- Orders, appointments and survey results logged
- Service and sales metrics
The timeline is set by the scope of the project: we load your information, set what the agent handles and what goes to your team, connect the channels, and tune it with real conversations.
How we work
A clear process, no surprises.
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1
Discovery
We learn the business before proposing technology. Scope, timeline and price in writing.
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2
Design
We define how everything connects and approve the screens before writing code.
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3
Build
Deliveries every two weeks, with a test link for your feedback.
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4
Launch
We ship, measure and support. Code and infrastructure documented and in your name.
About us
Innprende Innovation and Development
We are a software innovation and development company. We build platforms, applications and AI agents for companies that want to serve better and sell more, without replacing their systems or getting locked into a vendor.
Our team brings more than fourteen years of building software for companies in the United States and Latin America, across healthcare, retail, hospitality, logistics, fitness and fashion. We have led engineering teams at technology startups, grown projects from three to thirty people, and been acquired by multinational technology companies listed on the New York Stock Exchange.
We work in English and Spanish and, depending on what the client needs, we can deliver each project with its code, its domain and its infrastructure in their name.
FAQ
What people ask before we start.
Two to four weeks, depending on how much information and how many integrations are involved. A first version goes live sooner and is tuned with real conversations.
It can, which is why we define upfront what it handles and when it hands off to a person. Everything is logged and auditable.
Yes. Anyone on your team can step into a conversation from the dashboard at any time.
Anything with an API or an accessible database: CRM, inventory, billing, payment gateways, calendars and email. If there's no API, we look at alternatives during discovery.
You do. The number, the accounts, the code and the infrastructure are all in your name.
Yes. We work in English and Spanish, and the agents speak both languages.
Let's talk
Tell us which part of your operation you want to automate.
We start with a discovery session. You leave it with scope, timeline and price in writing.
What happens next
- We reply within 24 hours.
- A 45-minute discovery session, at no cost.
- You leave with scope, timeline and price in writing.